I am completely new to all of this and looking around for help.I have installed Asset Navigator and the Web Helpdesk component. I had to create a COM+ application to workaround a Windows 2003 issue (as instructed by Alloy support). I am trying to use Windows authentication and autoregistration so users do not have to be manually added, and so they do not have to use a password. When I visit the helpdesk website, I am automatically logged in and registered, but not using my Windows credentials (adixon). Instead, I am logged in as the user created to run the COM+ application under (anhelpdesk).
Does anyone have any suggestions as to how to fix this?
I went through many resources and also Helpdesk Platform video but did not find any solution for this issues. Please help me out.
Any help will be appreciated.