Whenever a return will be generated for a completed order then it will be listed in the Return panel with status Created and the merchant (admin).
Select Jet > Orders > Return from the menu section to open the Return Management page.
Click on the Edit link of any particular row in the grid that appears on
Return Management page to open "Return Fields" form.
Once the merchant fills all the fields and clicks on the Submit button, his return will be completed on jet.com.
A message will appear that his return has been completed and in the return panel, its status will be changed to Completed.