When an order is generated on jet.com , then the merchant should notify jet.com that whether he is able to fulfill the orders or not.
For this purpose:-
Go to Sales > Orders. All the orders will be shown here.
Click on the View button of the Pending order to open the Order View Page.
Click Acknowledge button to acknowledge the order and click Reject button to reject the order.
If Acknowledge button is clicked then the admin cannot reject it.
If Reject button is clicked then it cannot be acknowledged and the Order Status will change to Cancelled.
As soon as the latest orders are fetched, a notification appears in the admin panel’s notification area and those orders get Auto-Acknowledged.
This is done so that if the merchant is unable to acknowledge the orders within 2 hours then they don’t get rejected.
Note:- Whenever any one of the two buttons is clicked both of them get disabled after some time.